Electronic Survey Administration

Provides a means to quickly and easily obtain feedback from a large number of stakeholders. The approach is fast and convenient for survey respondents, and results in higher response rates compared to traditional paper surveys.

What is an electronic survey?

An electronic survey is simply a paper-based survey delivered through the Internet as opposed to traditional postal services. By posting the survey onto the Internet, individuals are able to complete the survey at anytime from anywhere around the world.

Why use electronic surveys?

While not providing the richness of data of an interview, a survey is valuable for the number of people that can be reached. Also, the consistency of the feedback it produces allows effective quantitative data analysis. A survey is the only practical way of giving an opportunity for all interested parties to provide input on a stakeholder group.

Benefits of electronic surveys

  • Cost: It is less expensive to send email invitations than to pay for postage or for telephone interviewers;
  • Transmission Time: Invitations can be delivered to recipients in seconds, rather than days with traditional postal services;
  • Flexibility: While phone surveys are restricted to the availability of both the interviewer and the interviewee, electronic surveys allow individuals to fill out the survey when time permits;
  • Response Rate: Because of their flexibility, electronic surveys usually have higher response rates than surveys done through traditional postal services or conducted over the telephone;
  • Data Analysis: Since responses are received electronically, a database of responses can easily be created. Time needed to convert data to a format suitable for analysis is much less than during a paper-based survey.

Our Services

Hickling Arthurs Low Corporation offers a variety of services regarding electronic surveys. The execution of the survey requires the following activities, which have been broken down into 3 phases:

Phase I:

  • Set-up
  • Questionnaire design
  • Questionnaire validation
  • Sample design

Phase II:

  • Survey Administration
  • Data Collection
  • Survey Administration

Phase III:

  • Analysis
  • Data Evaluation
  • Data Reporting

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